Shipping and return policies only apply to merchandise purchased on the official Cheerful Gear website. These policies do not apply to Cheerful Gear merchandise purchased on Teespring or Amazon.
Shipping is free for all merchandise orders of $30 (thirty) or more.
We strive to fulfill all orders within 24 hours and ship using the United States Postal Service. Because we operate on 100% volunteerism, immediate shipping is not always available.
Unworn and unwashed apparel items and unopened accessory items may be returned for refund or exchange within 30 days from the date of delivery.
To request a refund or exchange:
Mail your item(s), along with the original packing slip or order confirmation email to:
790 Pine Leaf Court
Johns Creek, GA 30022
If you are requesting an exchange, please include a note in the return shipment specifying the new item/size you are requesting. Consider reviewing our website to confirm availability. Optionally, you can also send an email to email@example.com outlining your exchange request and we will make every effort to hold an available item to facilitate your exchange.
Once we receive your return item, we will process your exchange or refund. Original shipping charges are non-refundable, but we will not charge shipping for the exchange shipment.
Feel free to contact us with any questions or concerns at firstname.lastname@example.org. We want you to be 100% satisfied with your purchase.